Account Functions
- When will my demo accounts expire?
- What are the advantages of using a demo account?
- Can I change my account type？
- Why didn't I receive the SMS verification code？
- Why didn't I receive the email？
- How to reset the app password
Deposit/Withdrawal
- What should I do if my deposit has not been checked?
- What is the minimum deposit to open a VSTAR account?
- What is the minimum withdrawal amount?
- What should I do when my withdrawal has not arrived?
- What if my bank account has been closed or is canceled and cannot accept transfers?
- How long does it take for the withdrawal to arrive?
Trading Rules
- The amount that can be withdrawn, the amount that can be transferred and the available amount are inconsistent?
- About Market Monitor
- Limit & Stop Level
- Are system alert notifications provided?
- Why is my pending order not executed successfully?
- How to calculate profit?
Copy Trading
Announcement
- Memorial Day Market Hours 2025
- Maintenance announcement of ERC20 network in USDT payment method
- Market opening hours during Labor Day holiday 2025
- 2025 Easter holiday market opening hours
- Notice of adjustment of XAUUSD overnight interest
- US Stock Closed on Monday