VS Editor
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How long does it take for the account to be approved？
We will review the account within one working day after receiving the complete application.
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How can I deposit funds?
We accept wire transfers, credit / debit cards, and many other major international payment methods like Perfect money, Skrill , Neteller , Sticpay , ChipPay , etc. for deposits and withdrawals, dep...
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Why was my credit or debit card deposit rejected?
There are multiple reasons: Your credit / debit card has been declined. You may have exceeded your daily transaction limit, or the amount available on your credit / debit card. Alternatively, you m...
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How long does it take for the withdrawal to arrive?
We are committed to processing your withdrawal application within 24 hours. However, the actual arrival time may vary depending on the selected withdrawal method and the transfer speed of the remit...
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Do you charge any fees for trading?
VSTAR has no hidden fees, the only fees we charge are from our bid / ask spread.
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Can I use a bank account under the name of a third party to deposit and withdraw funds?
VSTAR does not accept deposits under the name of a third party. Please use your personal bank account / card to deposit or withdraw funds. If you use another person's name or company bank account /...
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Is there a handling fee for deposits and withdrawals?
VSTAR does not charge any handling fees, in the event any fees will occur these are charged by the intermediary banks or payment providers which are out of our control.
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Why do I need to upload ID and other documents to verify the account？
For the security of you funds and because we are a regulated company, all our operations are performed in accordance with the requirements of our regulatory agency. The implementation of verificati...
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What documents are required for opening a real account with VSTAR？
We need a valid proof of your international passport, ID card or driver's license in order to verify your identity. We also ask for proof of residency, such as a utility bill or bank statement in y...
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Do you provide demo accounts?
We provide demo accounts with virtual funds, which allows you to try out our platform and allow experienced traders to experiment and test new strategies in a risk-free environment. To open a demo ...