VSTAR

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  • What should I do when my withdrawal has not arrived?

    Depending on the payment method, you will usually receive your funds within a few days. If you still haven't received your funds after a few days, please try the following options: 1) Check Funds S...

  • What should I do if my deposit has not been checked?

      Third Party Payment Company   1. Different payment companies have different payment speeds. Please refer to the table below:   Perfect Money: Within 30 minutes   SticPay: Instant credit   2. If ...

  • Market Holiday Schedule

      Dear customer, some markets will follow this schedule:   Instrument Instrument 2024/2/9 2024/2/12 2024/2/13 2024/2/19 HK50 恒生指数 Early Close 04:00 Pricing Off   Pricing Off   Normal Hours J...

  • Market Holiday Schedule

    Dear customer, some markets will follow this schedule:   Instrument 交易产品 Monday 15 January 1月15日星期一 Thursday 25 January 1月25日星期四 Friday 26 January 1月26日星期五 AUS200 澳洲200 Normal Hours 正常开市 Early...

  • Market Holiday Schedule

    In observance of Christmas Day, some markets will follow this schedule:   产品代码 SYMBOL 星期五 12月22日 Friday 22 December 星期一 12月25日 Monday 25th of December 星期二 12月26日 Tuesday 26th of December 星期三 12月...

  • Settlement Rules for Copy Trading

    Settlement Time Every Monday 00:00 (UTC+3) Profit calculation period Every Saturday 0:00 (UTC +3) to Friday 23:59:59 (UTC +3) Settlement Rules: 1. The system will calculate the followers' net profi...

  • Thanksgiving Day Market Holiday Schedule

    In observance of Thanksgiving Day, some markets will follow this schedule:   Product 中文 Thursday 23 November 11月23日星期四 Friday 24 November 11月24日星期五 AUS200 澳洲200 Early close @ 21:00 UTC21:00闭市 ...

  • How to contact us ?

    You can find answers to common questions through https://support.vstar.com/, if you do not find the answer you need, you can submit the form through the official website: https://www.vstar.com/cont...

  • Copy Trading Mode and Setup

    When the first time of a Follower start to follow the Master Trader, they will need to select a Copy Mode and set up their Copy Trade Settings. Below is a detailed description of each Copy Mode and...

  • Difference between a Master trader and a Follower trader

    In order to improve users' copy trading experience on the VSTAR platform, it is important to first understand the difference between Master traders and copy users/follower trader. This article will...